Terms and Conditions

Effective Date: February 1, 2025

1. Introduction

Welcome to VYGA Marketing, your trusted partner in solar energy solutions. These Terms and Conditions outline the rules and regulations for using our website and services.

By accessing or using our website (https://vygamarketing.com/) and services, you acknowledge that you have read, understood, and agree to abide by these terms. If you do not agree, please discontinue the use of our services immediately.

2. Definitions

To ensure clarity, the following terms apply throughout this agreement:

  • “Company” refers to VYGA Marketing.
  • “Website” refers to https://vygamarketing.com/.
  • “User” / “You” refers to any individual or business accessing our website or services.
  • “Services” refer to the solar energy solutions and associated offerings provided by VYGA Marketing.

3. Scope of Services

VYGA Marketing specializes in comprehensive solar energy solutions tailored to both residential and commercial clients. Our services include, but are not limited to:

✅ MNRE (Ministry of New and Renewable Energy) Registration – Assisting with official registrations for solar incentives and government approvals.
✅ KSEB (Kerala State Electricity Board) Paperwork Assistance – Helping with documentation and approvals for solar installations.
✅ Structural Work for Solar Installations – Providing engineering solutions for secure and efficient solar panel mounting.
✅ EMI Loan Assistance via Banks – Connecting users with financial institutions to facilitate flexible payment options.
✅ 5-Year Free Maintenance for Solar Systems – Ensuring long-term performance and efficiency of installed solar solutions.

We reserve the right to modify, enhance, or discontinue any service at our discretion.

4. User Responsibilities

By using our services, you agree to the following obligations:

✔️ Provide Accurate Information: Users must submit truthful and up-to-date details for registrations, payments, and documentation.
✔️ Use Services Legally: Our services must not be used for unlawful activities, unauthorized access, or fraudulent transactions.
✔️ Respect Intellectual Property Rights: Users must not copy, modify, or distribute our proprietary content without permission.

Failure to comply may lead to account suspension, legal action, or termination of services.

5. Payments & Pricing

  • All pricing details for services will be clearly communicated before the initiation of any project.
  • Payments must be made as per the agreed terms and methods.
  • We reserve the right to revise service charges, with prior notice to clients.
  • Delayed payments may result in service suspension, late fees, or contract termination.

6. Cancellation & Refund Policy

We understand that circumstances may change. Our cancellation and refund policies are as follows:

🔸 Cancellations Before Work Starts: Clients can request cancellations before the project begins.
🔸 Once Work Has Started: Partial refunds may apply depending on project progress.
🔸 No Refunds After Completion: Once a service is fully delivered, refunds will not be issued.
🔸 EMI Loan Policies: Financing and EMI options are subject to bank regulations and are not controlled by VYGA Marketing.

For specific refund eligibility, contact our support team.

7. Warranty & Maintenance

To ensure quality and performance, we offer the following warranty and maintenance benefits:

✔️ 5-Year Free Maintenance for eligible solar installations.
✔️ Regular servicing and technical support to maintain optimal system performance.
✔️ Warranty exclusions: Damages due to mishandling, natural disasters, unauthorized modifications, or external factors will not be covered.

Customers must follow our recommended maintenance guidelines to retain warranty benefits.

8. Limitation of Liability

VYGA Marketing is not responsible for:

  • Government and Third-Party Delays: Approvals from MNRE, KSEB, or financing institutions are beyond our control.
  • External Factors: Events like natural disasters, strikes, power failures, and regulatory changes affecting service timelines.
  • Misuse of Equipment: Any damages caused by improper handling or unauthorized modifications by the user.

Our total liability is limited to the amount paid for the specific service.

9. Intellectual Property Rights

  • All website content, including logos, images, service descriptions, and written materials, is the property of VYGA Marketing.
  • Unauthorized use, reproduction, or modification of our materials is strictly prohibited.

Legal action may be taken against violations of our intellectual property rights.

10. Privacy & Data Protection

We value your privacy and follow strict data protection policies:

🔹 Data Collection: We gather user information only for service execution and compliance purposes.
🔹 No Data Sharing: We do not sell or share personal information with third parties without consent.
🔹 Security Measures: We use secure encryption and other safeguards to protect user data.

For more details, please read our Privacy Policy.

11. Third-Party Services & External Links

  • Our website may contain links to third-party providers (e.g., banks for EMI assistance, government portals for approvals).
  • VYGA Marketing is not responsible for their policies, content, or services.
  • Users should independently review third-party terms and conditions before engaging with them.

12. Termination of Services

VYGA Marketing reserves the right to:

🚨 Deny or terminate services for users violating these Terms & Conditions.
🚨 Suspend accounts engaged in fraudulent, harmful, or illegal activities.
🚨 Modify or discontinue services at our discretion, with prior notification.

13. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of [Your Jurisdiction].
  • Disputes will be resolved through negotiation, arbitration, or legal proceedings in local courts.

Users agree to settle disputes amicably before pursuing legal action.

14. Updates & Modifications

VYGA Marketing may update these Terms & Conditions periodically. Users will be notified of significant changes, and continued use of our services implies acceptance of the revised terms.

15. Contact Information

For any questions, concerns, or legal inquiries, please contact us:

📧 Email: Vygamarketing2023@gmail.com, 9074317407
🌍 Website: https://vygamarketing.com/

💡 VYGA Marketing – Your Trusted Solar Partner for a Brighter Future!

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